Informative Speech Clueless Communication - 3212 Words

CLUELESS COMMUNICATION 1 Running head: Clueless Communication CLUELESS COMMUNICATION A review of how to effectively communicate in the workplace Marjorie Mundy Pfeiffer University-Charlotte Campus Author Note This paper was prepared for Organizational Communications MBA 701/M02, taught by Dr. Susan Luck. ABSTRACT This review will look at two different forms of communications that assists the leader in conveying a particular message. Additionally, ensuring that the objectives are clearly defined from the source (sender) and understood by the receiver. Communication in the workplace is vital to an organization s success. It allows for the exchange of information to be utilized within the workplace environment. This exchange of information relays various forms of data that contain information essential to everyday functionality. Communication itself contains two important aspects: 1) the information being relayed and received and 2) the outcome that it yields based on the message transferred. Some of the common objectives of official communication are to send and receive information, to receive or give instruction, advice, suggestions, and requests, and to persuade others. People who are in leadership are charged with the responsibility of holding a team together, and communicating to their members the objective of the task or the assignment they are aiming to complete. CLUELESS THESIS The data transferred inShow MoreRelatedInformative Speech : Clueless Communication 2956 Words   |  12 PagesRunning head: Clueless Communication 1 CLUELESS COMMUNICATION A review of how to effectively communicate in the workplace Marjorie Mundy Pfeiffer University-Charlotte Campus Author Note This paper was prepared for Organizational Communications MBA 701/M02, taught by Dr. Susan Luck. CLUELESS COMMUNICATION 2 Abstract Communication in the workplace is vital to an organization s success. These messages are information that contain data on which the conductRead MoreThe Spectrum Of Autism Spectrum Disorders Essay1963 Words   |  8 Pagesto the book Exceptional Learners: An Introduction to Special Education by Hallahan, Kauffman, and Pullen is â€Å"a disability wherein symptom fall on a continuum from relatively mild to severe; DSM-5 divides them into two general domains: ‘social communication impairment’ and ‘repetitive restricted behaviors.’† A child that is diagnosed with autism will be assessed according to the Diagnostic and Statistical Manual of Mental Disorders, Fifth Edition, also referred to as DSM-5 (Hallahan et. al, 2015,Read MoreDeveloping Management Skills404131 Words   |  1617 PagesGaining Power and Influence 279 Motivating Others 323 Managing Conflict 373 PART III GROUP SKILLS 438 8 Empowering and Delegating 439 9 Building Effective Teams and Teamwork 489 10 Leading Positive Change 533 PART IV SPECIFIC COMMUNICATION SKILLS 590 591 Supplement A Making Oral and Written Presentations Supplement B Conducting Interviews 619 Supplement C Conducting Meetings 651 Appendix I Glossary 673 Appendix II References 683 Name Index 705 Subject Index 709 Combined Index

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Sub Saharan Africa Food Insecurity Environmental Sciences Essay Free Essays

string(77) " be fed as an input in IMAGE theoretical account or AEZ theoretical account\." An Integrated Assessment and Policy Needs Identification Abstract The survey aims to supply in-depth analysis of nutrient security in SSA in a changing clime, by incorporating socio-economic factors into scenario analysis. Furthermore, particular accent will be placed on the regional security issues. The first aim is of the research is to measure the impact of clime alteration on nutrient security, while the 2nd purpose is to place the key policy needs that should be considered in version schemes. We will write a custom essay sample on Sub Saharan Africa Food Insecurity Environmental Sciences Essay or any similar topic only for you Order Now Climate alteration scenarios will be simulated utilizing HadCM3 theoretical account. Two scenarios will be examined: â€Å" worst instance † ( 1 % CO2 addition per annum ) and â€Å" best instance ‘ ( 0.5 % CO2 addition per annum ) . The projections of agricultural productiveness will be assessed with IMAGE or AEZ theoretical accounts. Once the land-use and harvest simulation theoretical accounts are run, the estimated alteration of crop-yields will be fed into IMPACT and BLS theoretical accounts in order to measure the impact of clime alteration on nutrient security and hazard of hungriness. The interaction between the two theoretical accounts will capture the cross-cutting drivers for nutrient insecurity in the part. As a concluding measure, the survey will supply socio-economic and political tendencies analysis with chief methods: literature reappraisal, informations aggregation and analysis, arrested development analysis. The overall result of the survey will be de signation of the policy needs that rise consciousness, with pertinence in explicating version schemes. Keywords: agribusiness, clime alteration, estimable general equilibrium, nutrient security, integrated appraisal, malnutrition, partial equilibrium, hazard of hungriness, sub-Saharan Africa.1. Introduction The impact of clime alteration on nutrient security is important for developing states. Sub-Saharan Africa ( SSA ) is one of the most vulnerable parts in the universe, due to the high degrees of nutrient insecurity as a consequence of socio-economic, political and environmental force per unit areas. Harmonizing to FAO/ WFP 2010 study 1 SSA is on the 2nd topographic point ( after Asia ) in the universe in footings of figure of ill-fed people ( 239 million people ) . However, on the first topographic point in footings of per centum undernourished of the entire population ( 30 % ill-fed ) . Recent projections for future clime alteration in SSA dismay that the land with suitableness for harvest cultivation will worsen and the land with wet emphasis will increase ( e.g. Fischer, 2005 ; FAO, 2009 ) . At the same clip, the part is characterized with agriculture-driven economic system, whereas the low GDP and weak institutional constructions are barriers for technological development of the agricultural sector. 2. Problem Statement and Aim of the Study Recently, research workers have produced a figure of of import surveies analyzing the impact of clime alteration on harvests productiveness ( e.g. Betts, 2005 ; Challinor 2009 ) and agricultural sector ( e.g. Parry, 2004 ; Fischer, 2005 ) . Those documents present assorted patterning models for regional and planetary appraisal of the impact of clime alteration on agribusiness and the hazard of hungriness. Furthermore, several surveies examine SSA regional scenarios for future tendencies of nutrient demand ( based on the future population and income projections ) , nutrient supply ( based on agricultural productiveness and trade ) , land usage displacements and future clime conditions ( e.g. AIACC, 2006 ; Challinor, 2011 ) . However, most surveies capture chiefly harvest production ( agricultural sector ) and pay small attending to the whole nutr ient system, i.e. nutrient handiness, nutrient entree and nutrient use ( Ingram, 2005 ) . Therefore, in order to supply overall policy deductions for accomplishing nutrient security in a changing clime, we should see the drivers for nutrient insecurity in SSA, such as poorness, deficiency of instruction, hapless market entree, unemployment, failures in belongings rights ( Scholes and Biggs, 2004 ; Ingram, 2005 ) . 1 The State of Food Insecurity in the World 2010, FAO/ WFP Following the logic of the above statements, this survey aims to supply in-depth analysis of nutrient security in SSA in a changing clime, by incorporating socioeconomics factors into scenario analysis. Furthermore, particular accent will be placed on the regional security issues, such as migration and urbanisation, delicate provinces and struggles, refugee crises, HIV/ AIDS. 3. Aims of the Study and Research Questions The survey will near two chief issues. The first aim is to measure the impact of clime alteration on nutrient security. In this regard the research paper will discourse the undermentioned inquiries: – What is the environmental position and future clime conditions in SSA? – Which are the cardinal socio-economic force per unit areas in SSA that should be integrated in the appraisal of clime alteration impact on nutrient security? – What is the impact of clime alteration on nutrient insecurity and hungriness in SSA ( assessed by incorporating future tendencies of socio-economic conditions ) ? The 2nd aim is to place the key policy needs that should be considered in version schemes. In this context, the following set of research inquiries is: – What are the barriers and chances for version in SSA? -Which are the policy needs for nutrient security in the altering clime of SSA? -Which socio-economic and political conditions should be addressed in clime alteration – nutrient security policy models, based on the projections of future tendencies? 4. Sc ientific Methods n order to turn to the first set of research inquiries ( first aim ) , I will utilize he following research methods and instruments. 4.1. Climate Variability and Climate Change in SSA gt ; Climate variableness – ( I ) calculation of indices for variableness in monthly lower limit and maximal temperature ; monthly rainfall ; ( two ) linear graphs for one-year alterations ; ( three ) arrested development analysis of long term trends2. gt ; Climate alteration scenarios Tools and method: General Circulation Models utilizing statistical downscaling Model: HadCM3 ( coupled atmosphere-ocean general circulation theoretical account ) Datas: extracted from IPCC 2002 Period: 1961-1990 ; 2010-2039 ; 2040-2069 ; 2070-2099 Base-line clime: 1961-1990 ( Fischer, 2005 ) Scenarios: SRES A1F1 and A2 ( â€Å" worst instance † = 1 % CO2 addition per annum ; 855 ppm ) and SRES B1 and A1T ( â€Å" best instance ‘ = 0.5 % CO2 addition per annum ; 560 ppm ) ( e.g. Fisher, 2005 ; AIACC, 2006 ) .The comparing between the two scenarios will turn to the uncertainties3. End product: projected degrees of future CO2 ; precipitation ; temperature The end product from HadCM3 will be fed as an input in IMAGE theoretical account or AEZ theoretical account. You read "Sub Saharan Africa Food Insecurity Environmental Sciences Essay" in category "Essay examples" Both theoretical accounts provide land-use displacements and harvests fertilisation effects from the informations obtained with HadCM3. 4.2. Food Security Impact Assessment Once the land-use and harvest simulation theoretical accounts are run, the estimated alteration of crop-yields will be fed into IMPACT ( partial-equilibrium theoretical account ) and BLS ( general equilibrium theoretical account ) in order to measure the impact of clime alteration on nutrient security and hazard of hungriness. The interaction between the two theoretical accounts is necessary to capture the drivers for nutrient insecurity in the part. Table 1. outlines how the two theoretical accounts correspond to the socio-economic force per unit areas in the clime alteration – nutrient security impact appraisal analysis. 2, 3 Methodology used by James Adejuwon, 2006. A Concluding Report Submitted to Appraisals of Impacts and Adaptations to Climate Change ( AIACC ) , Project No. AF 23 Table 1. Models specification IMPACT Model BLS Model Partial-equilibrium theoretical account with focal point on agricultural sector, H 2O, nutrient supply and demand. It tends to hold more item than genral equlibium theoretical accounts General equlibrium theoretical accounts take into history the linkages between agricultural and non-agricultural sectors. The theoretical account represents all economic sectors with through empirical observation estimated parametric quantities. States are linked through trade, universe market monetary values and financies Agricultural productiveness ( exogenic ) Agricultural productiveness and clime ( exogenic ) gt ; agricultural production and trade ( edogenous ) gt ; agricultural production and trade ( edogenous ) gt ; GDP ( exogenic ) ; monetary values and trade ( endogenous ) gt ; GDP, monetary values and trade ( endogenous ) Allows calculation of per capita KCAL, in peculiar kid malnutrition. Allows calculation of figure of people at hazard of hungriness as a portion of undernourished in the entire population. The per centum of malnourished kids is a map of: mean per capit a Calorie ingestion, female secondary instruction, the quality of maternal and child attention, wellness and sanitation. Thus the theoretical account gaining control broad assortment of societal issues. The estimations are based on: 1 ) SRES scenarios projected income and population degrees and their distribution ; 2 ) ratio of the mean national nutrient supply ( including imports ) Population and GDP ( exogenic ) Population ( exogenic ) ; GDP ( endogenous ) Population projections captures rural-urban kineticss There are regional group theoretical accounts wich capture the economic constructions of a figure of African states by grouping them into: oil exporters, low income nutrient importers and exporters, average income nutrient importers and exporters. 3.2. nutrient entree ( affordability – income, monetary values ; allotment ) 3.3. nutrient use ( nutrition ) 4. Socio-economic factors ( population, GDP ) 1.Model type 3. Food systems constituents captured by the theoretical accounts ( endogenous and exogenic variables ) : 3.1.food handiness ( agricultural production, trade, imports ) 2. Climate related drivers The appraisal will be built on multiple plot line attack ( e.g. Fisher, 2005 ) : Figure 1. Multiple storyline attack 4.3. Socio-economic and political force per unit areas analysis – the chief activities which will be conducted are: literature reappraisal, informations aggregation and analysis, arrested development analysis. gt ; Economic construction of the SSA states – descriptive analysis will be provided gt ; Population projections in SSA – the survey will show current demographic tendencies and future projections, based on informations extracted from IIASA. The particular accent will be on migration and urbanisation, HIV/ AIDS, every bit good as educational degrees. Climate alteration induced migration will be discussed. This analysis is closely linked to climate alteration – nutrient security analytical model, since demographic tendencies are strongly correlated with environment and nutrient security. gt ; Income distribution and nutrient demand trends – income degrees change the consumers ‘ penchants for nutrient. As good income distribution and inequalities between states have important impact on nutrient demand ( e.g. Cirera and Masset, 2010 ) . Therefore this issue will be addressed, taking into consideration the findings of this survey every bit good as Gini coefficients for the part. gt ; Poverty degrees and unemployment tendencies – descriptive analysis gt ; Political stableness – descriptive analysis on past and present struggles ; hazards of new eruptions ; refugee crisis gt ; Property rights – descriptive analysis of rural economic conditions gt ; Poor market entree – descriptive analysis of market engagement Current clime variableness, nutrient security and socioeconomic conditions Socio-economic development and nutrient security wi th clime variableness ( no alteration ) – baseline simulation Socio-economic development and nutrient security with clime alteration ( â€Å" best instance † scenario ) Socio-economic development and nutrient security with clime alteration ( â€Å" worst instance † scenario ) 5. Significance of the survey The chief parts of this thesis are expected to be: – Designation of relevant clime variables, tendencies and projections ( temperature, precipitation, turning season, land-use alterations ) and appraisal of clime alteration impact on harvest outputs – Designation of the cardinal socio-economic factors in the analysis of the impact of clime alteration on nutrient security in the context of SSA – Appraisal of the impact of clime alteration on nutrient security utilizing partialequilibrium and general equilibrium theoretical accounts – Projection and spacial distribution of people at hazard of hungriness in SSA – Appraisal of the socio-economic and political tendencies, closely related to nutrient security and clime alteration – Designation of barriers and chances for version – Designation of the policy needs that rise consciousness, with pertinence in explicating version schemes Figure 2. Applicability of the survey in Adaptation Policy Frameworks Adaptation Policy Frameworks ( APF ) for Climate Change ( Developed by UNDP ) 1. Scoping and planing an version undertaking 2. Measuring current exposure: Current clime hazards ; Socio-economic conditions ; Adaptation baseline ; Climate change exposure 3. Measuring future clime hazards: Climate tendencies ; Socio-economic tendencies ; Natural resource and environment tendencies ; Adaptation barriers and chances 4. Explicating an Adaptation Strategy 5. Monitoring and Evaluation Policy Development Integrated Assessment Applicability of the survey 6. Restrictions and Uncertainties There are three types of restrictions and uncertainnesss in incorporate assessment – proficient ( â€Å" quality of informations available † ) , methodological ( â€Å" deficiency of sufficient cognition to make an equal theoretical account † ) and epistemic ( e.g. human behaviour, entropy of nature ) ( Reilly and Willenbockel, 2010 ) . The survey will foreground those uncertainnesss and will utilize multiple plot line attack in order to turn to them. Bibliography: Adejuwon J. 2006 Food Security, Climate Variability and Climate Change in Sub Saharan West Africa. Final Report Submitted to Appraisals of Impacts and Adaptations to Climate Change ( AIACC ) , Project No. AF 23. Betts R. 2005 Integrated attacks to climate-crop modeling: demands and challenges. Phil. Trans. R. Soc. B 2005 360, 2049-2065. Betts R. , Gornall J. , Burke E. , Clark R. , Camp J, Willett K. A ; Wiltshire A. 2010 Implications of clime alteration for agricultural productiveness in the early 21st century. Phil. Trans. R. Soc. B 2010 365, 2973-2989. Bouwman A. , Kr am T. A ; Goldewijk K. 2006 Integrated modeling of planetary environmental alteration: An overview of IMAGE 2.4. Netherlands Environmental Assessment Agency ( MNP ) , Bilthoven, October 2006. MNP publication figure 500110002/2006. Challinor, A. J. , Ewert, F. , Arnold, S. , Simelton, E. A ; Fraser, E. 2009 Crops and climate alteration: advancement, tendencies, and challenges in imitating impacts and informing version. J. Exp. Bot. 60, 2775-2789. Challinor, A. J. , Thornton P. , Jones P. A ; Eriksen P. 2011 Agriculture and nutrient systems in sub-Saharan Africa in a 4 A °C+ universe. Phil. Trans. R. Soc. A 2011 369, 117-136. Challinor, A. J. , Wheeler, T. , Garforth, C. , Craufurd, P. A ; Kassam, A. 2007 Measuring the exposure of nutrient harvest systems in Africa to climate alteration. Clim. Change 83, 381-399. Cirera X. A ; Masset E. 2010. Income distribution tendencies and future nutrient demand. Phil. Trans. R. Soc. B 2010 365, 2821-2834. FAO. 2009 Climate Change and Food Security. A Framework Document ( www.fao.org/forestry/15538-079b31d45081fe9c3dbc6ff34de4807e4.pdf ) . FAO/ WFP 2010 The State of Food Insecurity in the World 2010, Food and Agriculture Organization of the United Nations. Fischer G, new wave Velthuizen, H. , Shah, M. A ; Tubiello F. 2005, Socio-economic and climate alteration impacts on agribusiness: an incorporate appraisal, 1990 -2080 Phil. Trans. R. Soc. B 2005 360, 2067-2083. Fischer, G. , Frohberg, K. , Keyzer, M. A. A ; Parikh, K. S. 1988 Linked national theoretical accounts: a tool for international policy analysis. Dordrecht, The Netherlands: Kluwer Academic. Fischer, G. , Shah, M. , A ; van Velthuizen, H. 2002b Climate Change and Agricultural Vulnerability, Special Report to the UN World Summit on Sustainable Development. Johannesburg 2002. Laxenburg, Austria: IIASA. IEG World Bank. 2007 Disasters, Climate Change, and Economic Development in Sub-Saharan Africa: Lessons and Future Directions. Evaluation Brief 3. IFPRI. 200 8 International Model for Policy Analysis of Agricultural Commodities and Trade ( IMPACT ) : Model Description. Ingram J. , Gregory P. A ; Brklacich M. 2005 Climate alteration and nutrient security. Phil. Trans. R. Soc. B 2005 360, 2139-2148. IPCC 2000 Summary for policymakers, emanations scenarios. A Particular Report of IPCC Working Group III, Intergovernmental Panel on Climate Change. Cambridge, UK: Cambridge University Press. utz W. Samir KC. 2010 Dimensions of planetary population projections: what do we cognize about future population tendencies and constructions? Phil. Trans. R. Soc. B 2010 365, 2779- 2791. Parry M. , Rosenzweig C. A ; Livermore M. 2005, Climate alteration, planetary nutrient supply and hazard of hungriness. Phil. Trans. R. Soc. B 2005 360, 2125-2138. Parry, M. L. , Rosenzweig, C. , Iglesias, A. , Livermore, M. A ; Fischer, G. 2004 Effects of clime alteration on planetary nutrient production under SRES emanations and socio-economic scenarios. Global Enviro n. Change 14, 53-67. Raleigh C. , Jordan L. and Salehyan I. Measuring the Impact of Climate Change on Migration and Conflict. The World Bank Group. Reilly M. A ; Willenbockel D. 2010 Managing uncertainness: a reappraisal of nutrient system scenario analysis and mold. Phil. Trans. R. Soc. B 2010 365, 3049-3063. Satterthwaite D. , McGranahan G. A ; Tacoli C. 2010 Urbanization and its deductions for nutrient and agriculture. Phil. Trans. R. Soc. B 2010 365, 2809-2820. Scholes, R. J. A ; Biggs, R. 2004 Ecosystem services in Southern Africa: a regional appraisal. Pretoria, South Africa: Council for Scientific and Industrial Research. Stern N. 2006 Stern Review on the Economicss of Climate Change. Prepared for HM Treasury, Cabinet Office. UNDP, Adaptation Policy Frameworks for Climate Change. ( available at: www.undp.org/climatechange/adapt/apf.html ) How to cite Sub Saharan Africa Food Insecurity Environmental Sciences Essay, Essay examples

Recruitment Challenges In Hospitality Industry †Free Samples

Question: Discuss about the Recruitment Challenges In Hospitality Industry. Answer: Introduction The human resource management is playing an essential role in the recruitment and selection process. Apart from that, the HR managers of the hospitality industry need to recognise the potentiality of candidates during the interview process. Besides that, the aim of this report is to analyse the challenges faced by the hospitality industry during or after a selection process. Moreover, in this report, some major key challenges for recruiting in hospitality will be discussed through proper argument and justification. Besides that, how the HR manager reduces the impact of occurred challenges that also discussed through valid recommendation and evidence. On the other hand, the recruitment process needs to be perfect for organizational long-term sustainability (Hesselbein, Goldsmith and Beckhard, 2006). Impact of recruitment system on hospitality industry The hospitality industry is rapidly increased, and the customers want more services from the management of the hospitality industry (Hesselbein, Goldsmith and Beckhard, 2006). Besides that, the recruitment and selection process is the only way to appoint more efficient and skilled employees in the hospitality sector. The recruitment process of the hospitality industry includes some critical documentation such as job description, job title, and job design and person specification. Each and every document is required for successful recruitment and selection process. Apart from that, the job description includes detailed information about the job which needs to be performed by the candidates (Lowe, 2009). Besides that, the applicant can get a clear idea about the job through job title or position in the organization. Along with that, the person specification is one of the significant element or document of the recruitment procedure which includes all required information filled by the a pplicant. In other words, the applicant can get all job-related information through person specification document. On the other hand, the hospitality industry requires various types of employees for different types of position, for example, front desk job or reception, cooking staffs, food and beverages and customer service. In other words, the management of hospitality industry requires skilled and efficient employees for a different level (Mathis et al., 2007). Along with that, with the help of proper and accurate recruitment process, the hospitality industry can increase the relationship with the customers and level of customer satisfaction will also be increased. In addition, the management of the hospitality industry needs to focus on the required activity to perform jobs at a different level. Besides that, in the top management highly skilled and experienced employees are required who can lead the organization towards success. Along with this, the hospitality industry requires a supervisor who should observe and notice employees activity (Vroom, 2000). In order to appoint a manager, the hum an resource department needs to analyse the background information of the applicant. In addition, many staffs are required for customer care and service purpose in the hospitality industry. The HR managers should judge the qualities of the applicant which are essential for the customer service during the interview process (William, 2000). For example, language skills, confidence and physical strength are essential requirements of the lower staffs position in the hospitality industry. Apart from that, the management of the hospitality industry requires good looking, smart and intelligent employees at the front desk. Along with that, most of the customers make enquiry at the front desk, and the representative should have the ability to provide valid and positive answers to the customers. Room service is an important part of the hospitality industry because the customers always prefer and want high-class room service. In addition, in order to satisfy the customers, the management of th e hospitality industry needs to appoint sensible and qualified applicant who able to meet desired requirements of the customers (Schmidgall, 2009). In other words, with the help of effective contribution of the newly appointed skilled employee, the level of customer satisfaction can be improved and increase of the hospitality industry. Challenges for recruitment in hospitality industry There are many challenges occur in the process of recruitment of the hospitality industry. Along with that, the HR managers of hospitality needs to focus on few but significant challenges such as communication issue, sex discrimination issue, ethical issues, cultural diversity and training issue(Madanoglu and Martin, 2003). Besides that, the management of the hospitality industry can reduce the impact of those above-mentioned challenges by improving recruitment process. Moreover, every single challenge which faced by hospitality industry during recruitment process are discussed below: Communication issue: the langue is one of the significant challenges of the recruitment process. The HR manager of the hospitality industry needs to focus on the communication segment in order to avoid the langue related challenges(Madanoglu and Martin, 2003). Besides that, the management of the hospitality industry needs to appoint a trainer who will interpret the discussion between two individuals. On the other hand, the cultural background of the applicants is one of the major cause for communication gap. Besides that, the HR managers need to motivate and understand the language issue during the recruitment process. Moreover, the HR manager of the hospitality industry needs to appoint good trainer who will provide communication class to newly recruited employees(Pizam, 2006). Sex discrimination issue: According to sex discrimination act, the HR managers should provide equal opportunity to both male and female applicant. In other words, the HR managers should not underestimate the female employees because sometimes the female employees became more useful for the hospitality industry. For example front desk for customer greetings. In other words, the female receptionist can physiologically attract male customers(Pizam, 2006). Besides that, women also have equal ability and confidence by which they can stand by against men. Moreover, sometimes HR managers prefer male room service staff rather than female room service staff due to sexual harassment issue which is a significant challenge for the hospitality industry. In other words, this types of Phycology also define an ethical challenge of the hospitality industry. Ethical issues: according to the employment agreement, the hospitality industry should be responsible for any accident in working hours or shift. In other words, it is the responsibility of the management of the hospitality industry to provide a healthy environment to their employees(Bonn and Forbringer, 2001). Along with that, the management of the hospitality industry should also focus on the health and safety issue which also affect the recruitment process of the hospitality industry. On the other hand, the HR managers of the hospitality industry need to carefully analyse the interpersonal skills of preferred candidates by influential people. In other words, the HR managers should provide equal opportunity to each applicant to prove ability and talent. Moreover, it is an ethical responsibility of the human resource management of the hospitality industry to give same chance general and recommended applicant(O'Halloran, Jarvis and Allen-Chabot, 2006). Cultural diversity: the cultural diversity is one of the significant challenges of the recruitment and selection process of the hospitality industry. The applicant who applies for vacant positions in the hospitality industry is usually belonged from three segments such as local employees, federal employees and international executives(O'Halloran, Jarvis and Allen-Chabot, 2006). Along with that, the management of hospitality industry always prefers local employees for middle and low-level position jobs such as manager and room service staffs. Apart from that, a conflict can arises due to cultural diversity between employees who had been recruited by the human resource department of the hospitality industry. Moreover, the HR managers of the hospitality industry need to appoint room service staffs and managers carefully. Training issue: In order to improve the interpersonal skills and abilities to newly selected employees, the management of the hospitality industry should provide effective training. Besides that, the HR managers should focus on the job specification and person specification documents during the interview process to determine previous job experience of the applicant(Miller and Walker, 2009). On the other hand, with the help of past job experience, the management of the hospitality industry can determine the training needs of the employees who would be selected through the recruitment process. Along with that, training needs recognition is one of the major responsibility of the HR managers of the hospitality industry which can help the trainer to provide required training to the employees of the hospitality industry. Challenges for different level The hospitality industry includes various levels which require individual skills and talents to perform the job. In other words, front desk jobs need highly confident, sensible and smart people who can easily resolve the query of the customers(Miller and Walker, 2009). Besides that, some critical positions of the hospitality industry are discussed below; Front desk job challenges: the HR managers needs to appoint the employees who can manage to communicate with customers. In other words, effective and productive communication skill is required for the position of a receptionist in the hospitality industry. In addition, the management needs to appoint highly skilled and intelligent people for front desk jobs who can meet customer requirement through impressive communication skills(Chen, 2013). Food and beverages: the pantry department also required the skilled and experienced chef who should control and manage kitchen segment of the hospitality industry. In other words, the HR managers should only recruit experienced chef by which the food quality can be improved(Chen, 2013). Besides that, the servicing staffs are also an important part of the organizational brand value. Also, to maintain high-quality customer service, the management of the hospitality industry needs to appoint well-behaved employees who able to satisfy a customer by the attractive and impressive table or room service. Room service/ cleaning: the level customer satisfaction of hospitality industry is depended on the room service and room cleaning service. In other words, the HR managers need to appoint hard working and dedicated employees who seek for money for room cleaning segment. On the other hand, room service is also an important part of the hospitality industry by which the customer get satisfaction. In other sense, the customers of the hospitality industry can be retained through high-class room service quality(Hudson, 2009). Recommendation The HR managers should focus on the job specification and person specification documents during the interview process to determine previous job experience and qualification of the applicant. Apart from that, the HR managers of the hospitality industry need to recognise the potentiality of candidates during the interview process by asking smart questions regarding customer service. Like this, the HR managers of the hospitality industry needs to carefully analyse the interpersonal skills of the applicant. Along with that, the management of the hospitality industry should also focus on the health and safety issue which also effect the hospitality industrys empowerment. In other words, the HR managers should only recruit experienced chef by which the food quality can be improved. Besides that, the servicing staffs are also an important part of the organizational brand value(Hudson, 2009). Conclusion The HR managers should provide equal opportunity to both male and female applicant according to Sex Discrimination Act (1984). In addition, the management of the hospitality industry needs to focus on the required abilities to perform jobs in a different level. In addition, the HR managers need to appoint the employees who can manage to communicate with customers after getting training in future. In addition, the HR managers should judge the qualities of the applicant which are essential for the customer service during the interview process. Moreover, the management of the hospitality industry needs to appoint a trainer who will interpret the discussion between two individuals. The HR managers need to motivate and understand the language issue during the training process. In order to improve the interpersonal skills and abilities of a newly selected employee, the management of the hospitality industry should provide effective communication training as well. References Bonn, M. and Forbringer, L. (2001). Reducing turnover in the hospitality industry: an overview of recruitment, selection and retention.International Journal of Hospitality Management, 11(1), pp.47-63. Chen, J. (2013).Advances in hospitality and leisure. 1st ed. Bingley, U.K.: Emerald. Hesselbein, F., Goldsmith, M. and Beckhard, R. (2006).The organization of the future. 1st ed. San Francisco, Calif.: Jossey-Bass Publishers. Hudson, S. (2009).Customer service for hospitality. 1st ed. Lowe, T. (2009).Get motivated!. 1st ed. New York: Doubleday. Madanoglu, M. and Martin, L. (2003). Recruitment of International Students to U.S. Hospitality Graduate Programs: Students' Perceptions.Journal of Hospitality Tourism Education, 15(4), pp.43-49. Mathis, R., Jackson, J., Valentine, S. and Meglich, P. (2007).Human resource management. 1st ed. Miller, J. and Walker, J. (2009).Supervision in the hospitality industry. 1st ed. O'Halloran, R., Jarvis, K. and Allen-Chabot, A. (2006).Cases in hospitality management. 1st ed. Upper Saddle River, N.J.: Pearson/Prentice Hall. Pizam, A. (2006).International encyclopedia of hospitality management. 1st ed. Schmidgall, R. (2009).Hospitality industry managerial accounting. 1st ed. Vroom, V. (2000).Work and motivation. 1st ed. San Francisco: Jossey-Bass Publishers. William, J. (2000).Franchising hospitality services. 1st ed. Oxford: Butterworth/Heinmann.